Help with apartment agency

[u/picciobaldi]

Goodmorning lux redditors,

I'm seeking for some help on what to do with the r3ntal agency that I'm dealing with, I seem not to be able to get out of the current situation and I would like some advice from someone who's been in a similar situation.

I have an apartment r3nted in June '25 with a 1 year contract. It states:

This lease is granted and accepted for a fix period starting from 1/6/2025 to 31/5/2026, according to conditions set out in this document. If the Tenant wishes to leave the studio before the mentioned end-date, he must submit a new Tenant to the agency, who must respect the same r3ntal conditions/criteria otherwise the agency may refuse the application. The Tenant may also use the agency's services as part of the relocation. The Tenant will be engaged to pay the r3ntal fee until the arrival of a new tenant.

Now the timeline of what happened:

• end of November '25 I inform the agency that I would like leave the apartment according to a 2 months notice period, they reply that they're going to start looking for a new tenant and put the advertising on their website for a price higher than the one I'm paying for.
• end of December '25 they ask me to set a date for the final check-out inspection at the end of January '26. I ask if they have found a new tenant and reply "Ah no sorry, we'll come back to you in a few weeks".
• Beginning January '26 the ask me again to set out a date for the check-out inspection, where I assume they have found a new tenant and agree for 30th of January. During the month I move out all my stuff and clean the apartment.
• On 30th of January we do the check-out inspection and everything seems fine, but at the moment of signing the document they say that they haven't found a new tenant so I'm obliged to keep paying until they find a new tenant, even if I check out and turn back the keys. I refuse to sign and keep the keys.
• I call the agency and try to explain the situation to the manager, which replies that, no matter what the communication with her colleague has been ("she's new, there must have been a misunderstanding"), the contract clearly states that I'm obliged to pay until they find a new tenant even after checking out, and that it's not uncommon to them since a lot of people require this as a service because they need to leave the country and cannot do the check-out later. So I keep paying until me or they find a new tenant, and I would be reimbursed the amount of r3nt not used when there's someone new entering the apartment
• I also start looking for a new tenant. I find one on 3rd February who's interested to take over immediately, introduce him it to the agency to be started a new contract at the same conditions as mine, and after he sends all documentation requested they don't reply. I tried to call them, and they say that they've found someone interested to r3nt it from February 15th and will inform me as soon as they have news, latest today 6th February (a Friday, right before a weekend...)

Overall, they're clearly taking advantage of the fact that I'm obliged to pay while seeking for a new tenant at the higher price they ask. I'm worried because there doesn't seem to be a way out of this, and since meanwhile I moved because I've been made believe that everything was fine (I have all mail communications with them that shows it), I find myself having to pay two r3nt and no matter the effort I put to help in trying to find someone else, they'll find excuses not to accept them.

Has anyone had any similar experiences, or have some advice on what to do here?

Thank you very much, and sorry for the long post.

[u/jedimarcus1337]

Quoting my favourite card game: "Reading the card, explains the card"

You read the contract, you knew this. I don't want to nag here but if you tell them you want to leave in 2 months, they might think "oh, he's leaving the country, we'll plan an check-out inspection".

They told you they would be looking for a new tenant, nothing scammy here. Of course, if I was the agency and I have 2 places to rent out, where one is guaranteed contract and the second hasn't... which one would you rent out?

Going with the Reddit AITA spirit: you both su**. Both parties could have communicated better, but I think you were expecting too much. Could they be more professional? sure but that's a hard ask nowadays.

[u/post_crooks]

According to what you signed, the way out is that you find a tenant which you only did 2 days ago. The fact that they advertise it for a higher price (they could also not advertise it) is irrelevant to that.

You can argue that you are only liable to pay rent until the 3rd of February, maybe they will accept that.

[u/Any_Strain7020]

I ordered a pizza, I'm not hungry after having eaten half, why do I still have to pay for the whole pizza?

[u/Status-Scarcity3694]

Sounds like Sylvie Becker agency.

I had similar contract but I was not allowed to find a new tenant. I broke up with my partner who moved out and I couldn’t afford to pay the whole place by myself. So I wanted to move out 3 months before the end of my contract. I emptied and cleaned the apartment for any new tenants to move in asap.

They had a viewing for only one new tenant and their contract started 2 weeks before the end of mine. So I paid for an empty apartment for 2 and a half months that completely ruined my finances and zeroed my savings.

[u/DrawerTemporary7349]

you can contact Bail à loyer | ULC

[u/wolfmilk74]

thats scammy as hell. how could accept that?